 24/7 Phone reception
Would you like to be able to offer your clients the flexibility of being able to call you anytime? Let us take over, and let our staff work while you sleep. You stay in control. Calls are recorded and we keep you updated with regular reports.
24/7 On-line 'Livechat' hosting
Would you like to be able to communicate with potential clients, live, over the internet? Are you interested in reaching new clients? Let us staff your web site 24 hours a day, 7 days a week, with the new chat medium.
Customer service inbox management / Trouble tickets
Having difficulty staying on top of your customer service emails? Outsource this function to us and we answer your emails and keep you up to date.
In/out-bound call center
Do you need calls answered? Or are you trying to reach new clients? Let us take over this function for you, handling your inbound and/or outbound calls.
Logistics and order fulfillment
One of the most tedious administrative functions of doing business online is coordinating shipments and communicating with clients. Outsource this function to us and we do it all. Once an order is placed on your website, we create an invoice, set up shipping, and update your inventory. We keep you updated with regular reports that make sense to you. By fulfilling orders on your behalf, you get to focus on growing your business and on closing the next sale
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Customer Support
